From experience I would think that most people's perceptions of schools and teachers will be affected by their memories of their own years in elementary school. From reading, conversations with adults of various ages, and my recollections, I have found that unhappy memories of the elementary years dissuade parents from trusting school staff members and they are less likely to participate in classrooms or on PTA, and are less likely to trust their child's teacher, much less seek out the help or cooperation of their child's teacher.
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